LARGO, Md. — Some residents at the Ascend Apollo apartments say they have been living with mice.
“This is supposed to be a luxury apartment, not a pet store,” one resident said who lives on the 4th floor.
He told WUSA9 that he first noticed the mice in March.
“You can even hear them in the wall at night. That’s the most scary part,” he said.
WUSA9 stopped by the apartment complex on Wednesday to check it out. We saw all the traps, but no mice. But the residents shared images and videos of the mice they have seen.
One resident said he has reported the issue about half a dozen times.
He told us that pest control has stopped by four times and he’s even set up traps himself.
He told WUSA9 his only option now is to move to another unit or pay to break his lease.
“I can no longer live here, so I reached out to you, to make myself heard. They were very dismissive, they didn’t seem to care,” he said.
WUSA9 stopped by the leasing office and spoke to the property manager as well as reaching out to the operations director. We explained the issue, asked if there was anything that could be done for the residents, and received no comment in return.
Hours later, Patrick Butler, the operations director at Murn Management, responded with a statement:
"Our residents are our number one concern. We've been made aware of certain pest issues and have been addressing them with weekly treatments. We have been in communications with all residents and have outlined our action plan. We have an ongoing preventative maintenance contract with a professional pest control company that will continue to address any issues at the community. There is extensive ongoing construction immediately adjacent to our community that is causing the activity. We will continue to monitor the situation and address any concerns our residents bring to our attention."
The resident was eventually able to break his lease with no fee, but others weren’t so lucky.
“I was concerned about the health of not just myself, but of those I live with. They do have respiratory illnesses and I didn’t want that to be exacerbated by roach droppings," another resident of the building said.
The second resident said she had a roach problem and the apartment complex was unresponsive.
Breaking her lease and moving wasn’t feasible with a 7-year-old. She spent weeks trying to get rid of the roaches and spent hundreds of dollars on cleaning supplies.
To this day, residents say they are still finding mice and the apartment managers have found no solution. Instead, they were told the nearby construction was to blame.
“A lot of things were blamed on construction that’s going on but that just started." a resident said.
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