WASHINGTON — Uber has banned a D.C. man's business from its app after a WUSA9 report showed the owner verbally berating a food delivery driver ─ yelling at him to "learn English."
The news came Wednesday afternoon, less than 24 hours after WUSA9's reporting.
The tense interaction caught on video between a food delivery driver and a D.C. business owner garnered a lot of attention across social media platforms in the region.
In the one-minute video posted Monday on TikTok by delivery driver Gregorio Amundarain, business owner Greg Harris is heard telling him to "Learn English! Learn it! You get money in America. This is-If you get money in America, learn English!"
At one point in the video, Amundarain responds, "No speak English," to which Harris says "I don't give a f---! Learn it! Learn it!"
Amundarain says he showed up to Harris' shop CANNA in D.C.'s Adams Morgan neighborhood to pick up an order Monday morning. The delivery driver says that after waiting a couple of minutes for the order outside of the shop, he signaled Harris to come toward him because there was a dog inside the business.
"I was scared because of the dog," Amundarain said. He explained the dog had barked at him when he first opened the door.
Once inside the shop, Amundarain says Harris began yelling at him, so he decided to get his phone out and record.
"Learn English! Learn English! Learn English!" Harris is heard saying before proceeding to mimic Spanish.
Amundarain says the business owner toned down his voice once he saw he was recording.
"This ain't your f---in' country. This ain't your f---in' country. Learn English! Learn English," Harris is heard saying.
Amundarain said he has been in the U.S. for two years and it is the first time that he has been met with that type of hostility. He says usually restaurants understand that not all drivers speak English fluently, and "if you don't know English, you show the phone and you get the order."
In the video, Harris forcibly hands over the bag to Amundarain, who proceeds to exit the building saying in the video in Spanish, "He's insulting me and I don't understand what he's telling me. That's the store. That's the store."
Uber reacted to WUSA9's reporting on X saying, "We are disgusted by the behavior in this video. Hate has no place on our platform and we have removed this business from our app and are working to check in on this courier’s well-being."
Uber is not the only company taking action. Yelp says their team is monitoring CANNA's account after the business was review bombed with an influx of negative reviews. Yelp posted online, "We have temporarily disabled the ability to post here as we work to investigate the content. While racism has no place on Yelp and we unequivocally reject racism or discrimination in any form, all reviews on Yelp must reflect an actual first-hand consumer experience."
The District government says they are also looking into Amundarain's case. “After the recent incident the Mayor’s Office on Latino Affairs provided Gregorio Amundarain referrals to workforce development, language services, and a broad range of local community supports. We remain committed to protecting the rights and safety of all members of our community," Director Eduardo Perdomo said in a statement.
D.C. Police responded to the scene and on Tuesday said the incident is under active investigation as a simple assault and a hate crime. Amundarain says he believes he was targeted for being Hispanic.
"I am saddened. My mom saw the video. My mom cried and told me, 'Son come back to Venezuela because you're being humiliated. Look how you're being treated,'" Amundarain said. The Venezuelan national says he shared the video on his TikTok account because what happened to him is just a glimpse of what delivery drivers in the District have to go through.
On Tuesday, WUSA9 attempted to speak to Harris at the CANNA location, initially without cameras. Outside the shop we explained that we wanted to hear his side of what happened the day prior and what prompted his response.
Harris refused to speak on camera, telling WUSA9 that he would only speak if we sent a Black reporter, or if we paid for the interview ─ which WUSA9 does not do. He then proceeded to tell our crew that we should be giving the delivery driver English lessons.