WASHINGTON — A Boil Water Advisory has been issued by DC Water for certain neighborhoods in Northeast D.C. after a loss of water pressure Tuesday morning.
Approximately 2,787 customers are affected, with some still experiencing water outages. This advisory is a precaution due to the potential for contamination from outside sources entering the water system.
Most major cities have at least two water sources to ensure continual production of water, D.C. only has one, according to Army Engineers.
Impacted neighborhoods
Residents in the following areas should take immediate precautions:
- River Terrace
- Mayfair
- Eastland Gardens
- Kenilworth
- Deanwood
- Central Northeast
- Anacostia Park
To confirm if your address is impacted, check the interactive map at dcwater.com or call DC Water’s 24-Hour Command Center at (202) 612-3400.
Steps for safe water use:
- Discard any beverages or ice made after midnight on December 3.
- Run cold water until it’s clear if discolored.
- Run cold water for two minutes if you have lead pipes before boiling.
- Boil water for at least one minute, then cool and store it in a clean, covered container.
Use boiled or bottled water for:
- Drinking and brushing teeth
- Cooking and washing produce
- Preparing infant formula
- Making ice
- Handwashing dishes
- Providing water to pets and service animals
Note: Home filtration devices do not eliminate contaminants without boiling water first.
Why was the advisory issued?
The advisory follows a sudden drop in water pressure in the Low-Pressure Zone, located east of the Anacostia River. Low or no pressure can create conditions where contaminants may enter the water system through cracks or joints, potentially introducing bacteria, viruses, or parasites.
Symptoms of waterborne illnesses include:
- Diarrhea
- Cramps
- Nausea
- Headaches
Infants, young children, elderly individuals, and those with compromised immune systems are at higher risk. If symptoms persist, consult a healthcare provider.
DC Water is conducting water tests and will lift the advisory only after two consecutive days of negative results for bacterial contamination. This is expected no earlier than Thursday.
How to stay informed:
- Customer Support: (202) 354-3600 (Monday–Friday, 8 a.m.–5 p.m.)
- 24-Hour Command Center: (202) 612-3400
- Online Resources: dcwater.com (bilingual FAQs available)