WASHINGTON — Correction: An earlier version of this story included incorrect dates for the Saturday hours. It also quoted a previous acting IRS commissioner. The story has been updated with correct information.
If you are staring at your taxes this year confused and frustrated, you're not alone.
With pandemic-era benefits ending, many Americans owe more than they did last year and that alone can feel overwhelming. But there is help.
In an effort to improve service, the IRS is offering special Saturday hours through tax season, connecting taxpayers with tax experts for face-to-face help.
These special hours will be in place the next four months at Taxpayer Assistance Centers (TACs) across the country.
Help will be available across the nation from 9 a.m. to 4 p.m., on Feb. 24, March 16, April 13 and May 18. Offices in dozens of states, the District of Columbia and Puerto Rico will be open during this special four-month event, with no appointments required.
Currently, more than 50 locations plan to be open on Feb. 24, and more than 70 offices are scheduled for the March 16 event. The IRS encourages taxpayers to visit the special Saturday hours for participating TAC locations.
“We are laser focused on delivering the best service possible for taxpayers. These Saturday hours are designed to help those with busy weekday work schedules get the help they need at a time more convenient for them,” said IRS Commissioner Danny Werfel. “Funding from the Inflation Reduction Act has enabled us to expand our services, tools and resources for hard-working taxpayers, including these special Saturday openings.”
The IRS encourages everyone to first check IRS.gov for information about these special openings before traveling to an office. They may even find online resources to resolve their tax concern to avoid a trip.
At TACs, people receive in-person help from IRS employees. Ordinarily, these centers are only open Monday through Friday, with appointments normally needed. However, during these Saturday hours, people can walk-in for all services routinely offered at an office, except for making cash payments. To make an appointment during regular hours, call 844-545-5640.
What to bring:
- Current government-issued photo identification
- Social Security cards or ITINs for themselves and all members of their household, including their spouse and dependents (if applicable)
- Any IRS letters or notices received and related documents
- For identity verification services, two forms of identification and, if filed, a copy of the tax return for the year in question
During the visit, IRS staff may also request the following information:
- A current mailing address
- Proof of bank account information included on a tax return to receive payments or refunds by direct deposit
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